Privacy Policy

Overview

This Privacy Policy explains how Cynvix AI ("we", "our", or "us") collects, uses, and protects information when you visit our website or get in touch with us about our AI consultation and automation services. By using our website or submitting information through our contact form, you agree to the practices described in this policy.

Information We Collect

We only collect the information you choose to provide and a limited amount of technical data needed to operate the site. Specifically, this may include:

• Contact details you submit through our contact form, such as your name, email address, company name, phone number, and the contents of your message.
• Scheduling details you provide when you book a call with us through our scheduling tool.
• Basic technical information your browser sends automatically, such as your general location, device type, and browser, which helps us keep the site secure and working properly.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and communicate with you about our services.
• Schedule and prepare for calls, consultations, and audits you request.
• Provide, maintain, and improve our services and website.
• Send you information you have asked for or that is relevant to a project we are discussing.
• Keep our website and systems secure and prevent misuse.

Cookies and Analytics

Our website may use cookies or similar technologies to remember your preferences and understand how visitors use the site so we can improve it. You can control or disable cookies through your browser settings. Any analytics we use is intended to measure general site usage in aggregate, not to identify you personally.

Third-Party Services

We rely on a small number of trusted third-party services to run our website and communicate with you. When you submit our contact form, your details are routed through automation tooling so we can receive and act on your message. When you book a call, your scheduling details are handled by our scheduling provider.

These providers process your information only to deliver the service they provide to us, and they have their own privacy practices governing that data. We do not sell your personal information to anyone.

Data Retention

We keep the information you provide for as long as needed to respond to you, deliver our services, and meet our legal and business requirements. When information is no longer needed, we take reasonable steps to delete it or remove details that identify you.

Your Rights

Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, or to ask us to limit how we use it. To make a request, contact us using the details below and we will respond within a reasonable time.

Data Security

We take reasonable measures to protect the information you share with us. No method of transmitting or storing data is completely secure, so while we work to safeguard your information, we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically so you stay informed about how we handle your information.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please reach out to us through the contact form on our website and we will be happy to help.